It’s our pleasure to welcome Kelsi Ostenson to the Cheer family as our new Director of Patient Care Services. With more than 15 years of nursing leadership experience, most recently as the Director of Ambulatory Care at Sharp Grossmont Hospital, Kelsi brings an impressive track record in program development (ambulatory and cardiac care), post-hospital and chronic care management, and a commitment to delivering compassionate, patient-centered care.
Originally from Minnesota, Kelsi’s journey in healthcare was inspired early on, as her mother was a nurse, and from a young age, Kelsi knew she was meant to follow that path. After relocating to San Diego in 2009 as a bedside nurse, she quickly became a standout leader, spearheading innovative initiatives in population health and managing multidisciplinary teams across ambulatory and cardiovascular service lines.
Kelsi joins Cheer with a strong vision: to elevate the client experience by integrating skilled nursing into our already outstanding home care model. She is passionate about ensuring our nurses are equipped with comprehensive training and clear standards before they ever walk into a client’s home. This next chapter will include launching care initiatives under Cheer Health, defining clinical quality standards, and developing nurse recruitment and onboarding strategies, laying a strong foundation for the future of Cheer Health!
Kelsi connected with Brooke through mutual friends and was immediately taken by the warmth and collaborative spirit of the Cheer team. She often says the office culture “defines the name Cheer” – friendly, open, and team-oriented.
Outside of work, Kelsi is a devoted mom of two active children, a lover of running and Pilates, and a fan of exploring San Diego’s natural beauty with her family and their dog. She makes time for music and concerts (including nights at The Rady Shell!) and embraces the sunshine.
Kelsi’s leadership style is rooted in inclusion, empathy, and high standards. She is aligned with our mission to support clients with dignity, elevate care quality, and make a lasting difference in the lives of families. Her presence is already energizing our team, and we can’t wait to see what we’ll build together!
